Ombudsman and Grievance Redressal Mechanisms

Civics ⇒ Democracy and Government

Ombudsman and Grievance Redressal Mechanisms starts at 10 and continues till grade 12. QuestionsToday has an evolving set of questions to continuously challenge students so that their knowledge grows in Ombudsman and Grievance Redressal Mechanisms. How you perform is determined by your score and the time you take. When you play a quiz, your answers are evaluated in concept instead of actual words and definitions used.

See sample questions for grade 10

Describe one limitation of the Lokpal in India.

Describe one way in which citizens can benefit from grievance redressal mechanisms.

Describe the composition of the Lokpal.

Describe the process followed by the Banking Ombudsman to resolve complaints.

Describe the process of filing a complaint with the Lokayukta.

Explain how grievance redressal mechanisms strengthen democracy.

Explain the difference between Lokpal and Lokayukta.

Explain the importance of transparency in grievance redressal mechanisms.

What is the tenure of the Chairperson of the Lokpal? (1) 2 years (2) 5 years (3) 4 years (4) 6 years

Which of the following bodies is responsible for redressing grievances related to banking services in India? (1) Lokpal (2) Banking Ombudsman (3) Lokayukta (4) Election Commission

Which of the following is a grievance redressal mechanism for complaints related to telecom services in India? (1) Lokpal (2) Telecom Ombudsman (3) Lokayukta (4) Consumer Forum

Which of the following is a grievance redressal mechanism for public distribution system (PDS) complaints? (1) Lokpal (2) Vigilance Committee (3) Supreme Court (4) Election Commission

Fill in the blank: The ________ is a statutory body created to address complaints against public sector banks in India.

Fill in the blank: The ________ is an independent authority appointed to investigate complaints against government officials in India.

Fill in the blank: The ________ is an ombudsman for complaints related to insurance companies in India.

Fill in the blank: The ________ is responsible for redressing grievances related to insurance services in India.

True or False: The decisions of the Lokpal are binding on the government.

True or False: The Lokayukta can only investigate complaints against state government officials.

True or False: The Lokayukta operates at the state level in India.

True or False: The Lokpal can only investigate cases referred by the government.