Ombudsman and Grievance Redressal Mechanisms

Civics ⇒ Democracy and Government

Ombudsman and Grievance Redressal Mechanisms starts at 10 and continues till grade 12. QuestionsToday has an evolving set of questions to continuously challenge students so that their knowledge grows in Ombudsman and Grievance Redressal Mechanisms. How you perform is determined by your score and the time you take. When you play a quiz, your answers are evaluated in concept instead of actual words and definitions used.

See sample questions for grade 11

Describe the composition of the selection committee for the appointment of Lokpal.

Describe the process a citizen should follow to file a complaint with the Lokpal.

Describe the process of appointment of the Lokpal in India.

Discuss the challenges faced by grievance redressal mechanisms in India.

Discuss the limitations of the Lokpal and Lokayukta institutions in India.

Explain the difference between Lokpal and Lokayukta.

Explain the importance of grievance redressal mechanisms for good governance.

Explain the role of the Central Vigilance Commission in India’s grievance redressal system.

Which of the following bodies deals with complaints against banking services in India? (1) Lokpal (2) Banking Ombudsman (3) Lokayukta (4) Central Vigilance Commission

Which of the following is a feature of the Banking Ombudsman Scheme? (1) It is available only to government employees (2) It provides free and speedy resolution of complaints (3) It requires a court order to file a complaint (4) It is only for rural areas

Which of the following is a key feature of an effective grievance redressal mechanism? (1) Transparency (2) Delay (3) Complexity (4) Secrecy

Which of the following is a limitation of the Lokayukta in most Indian states? (1) Lack of investigative powers (2) Unlimited jurisdiction (3) Power to make laws (4) Control over judiciary

Fill in the blank: The ________ is an ombudsman for public sector banks in India.

Fill in the blank: The ________ is responsible for addressing complaints related to insurance services in India.

Fill in the blank: The ________ is responsible for redressing complaints related to public sector insurance companies in India.

Fill in the blank: The ________ is the central government’s ombudsman to address complaints of corruption against public functionaries in India.

True or False: The Lokayukta operates at the state level in India.

True or False: The Lokpal can investigate complaints against the Prime Minister of India.

True or False: The Lokpal can take suo motu cognizance of cases without a formal complaint.

True or False: The recommendations of the Banking Ombudsman are binding on the banks.